Last updated: October 11, 2026
Billiard Boys ("Billiard Boys," "we," "us," or "our") operates billiardboys.shop and all related content, products, and services (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our store, make a purchase, or otherwise communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
"Personal information" means information that identifies, or can reasonably be linked to, you. Depending on how you interact with us, we may collect:
- Contact details: your name, billing and shipping address, phone number, and email address.
- Order and transaction information: items you view, add to your cart, purchase, return, or exchange, along with order history.
- Payment information: payment details are processed securely by Shopify and our payment providers. We do not store your full card number.
- Account information: if you create an account, your login details, preferences, and settings.
- Communications: information you include when you email us, sign up for our list, or contact customer support.
- Device and usage information: your IP address, browser, device type, and how you navigate our store, collected through cookies and similar technologies.
How We Collect Information
- Directly from you when you place an order, create an account, join our email or text list, or contact us.
- Automatically through cookies and similar technologies when you visit or use the Services.
- From service providers who help us run our store, such as Shopify, payment processors, and shipping carriers.
How We Use Your Information
- To fulfill your orders: processing payments, finishing and shipping your pieces, sending order confirmations and tracking, and handling returns and exchanges.
- To communicate with you: responding to questions and providing customer support.
- For marketing: sending you news about drops, new collections, and promotions by email or text if you've opted in, and showing you relevant ads online.
- To improve our store: understanding how customers use our site so we can make it better.
- For security and fraud prevention: protecting our store, customers, and transactions.
- For legal reasons: complying with applicable laws and enforcing our policies.
How We Share Your Information
We do not sell your personal information for money. We may share it with:
- Shopify and service providers who help us operate the store, including payment processing, shipping, analytics, email marketing, and customer support.
- Marketing and advertising partners to show you relevant ads. Depending on where you live, you may have the right to opt out of this sharing. You can do so here.
- Others with your direction or consent, such as when you use a social media login.
- Legal and business purposes, such as complying with legal obligations or in connection with a business transfer.
Our Relationship With Shopify
Our store is hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn how Shopify uses your information, visit the Shopify Consumer Privacy Policy. You can also exercise certain rights through the Shopify Privacy Portal.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how our store is used, and support advertising. You can control cookies through your browser settings, though disabling them may affect how the store works. If you visit with the Global Privacy Control signal enabled, we will treat it as a request to opt out of sharing for targeted advertising where required by law.
Email and Text Marketing
If you join our email or text list, you can unsubscribe at any time using the link in our emails or by replying STOP to our texts. Even after you opt out, we may still send you messages about your orders.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your personal information
- Receive a copy of your information in a portable format
- Opt out of the sale or sharing of your information for targeted advertising
To exercise any of these rights, email us at news@billiardboys.shop. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.
Data Security and Retention
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure. We keep your personal information only as long as needed to fulfill your orders, maintain your account, meet legal obligations, and resolve disputes.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us and we will delete it.
International Transfers
Your information may be stored and processed outside the country where you live, including in the United States. Where required, we rely on recognized transfer mechanisms to protect your information.
Third-Party Links
Our store may link to other websites or social platforms. We aren't responsible for their privacy practices, so please review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page.
Contact Us
Questions about this Privacy Policy or your information? Email us at news@billiardboys.shop.